Free Scout MCP Server

An MCP (Model Context Protocol) server for FreeScout helpdesk ticket management. This server provides tools to interact with FreeScout tickets, analyze issues, and manage customer responses. Its 9 documented tools cover freescout, ticket. It runs locally over stdio via the published package.

People connecting developer tools tools to Claude, Cursor, VS Code, or another MCP client. The project is written in TypeScript.

VERIFIED ACTIVE

LAST COMMIT 2026-08-14 · ★ 24 · #54 OF 139 MAINTAINED DEVELOPER TOOLS · VERIFIED 2026-08-25

GPL-3.0 · TypeScript servers · how we verify → /methodology

01 · Install Free Scout

before you install - you'll need

Set FREESCOUT_URL, FREESCOUT_API_KEY before connecting. FREESCOUT_DEFAULT_USER_ID is optional or environment-specific per the README.

Claude Code

claude mcp add verygoodplugins-mcp-freescout -- npx -y @verygoodplugins/mcp-freescout

Claude Desktop / Cursor / VS Code - add to config

{
  "mcpServers": {
    "verygoodplugins-mcp-freescout": {
      "command": "npx",
      "args": [
        "-y",
        "@verygoodplugins/mcp-freescout"
      ]
    }
  }
}

Same JSON for Cursor. For VS Code, rename the top-level key from `mcpServers` to `servers`.

Using another client? Same JSON, different key

Claude Desktop · mcpServers

Cursor · mcpServers

VS Code · servers

Windsurf · mcpServers

Zed · context_servers

Cline · mcpServers

Roo Code · mcpServers

Continue · mcpServers

LibreChat · mcpServers

Gemini CLI · mcpServers

Codex CLI · mcp_servers

Full setup guides: every client.

02 · Evidence

Security posture

What to check before giving this server access to your agent - from the registry, GitHub, and our own probes. We don't score safety; we show what's verifiable.

runs as local process (stdio) - runs on your machine with your user's permissions

license GPL-3.0 - declared in the repository

npm package @verygoodplugins/mcp-freescout - published under the repo owner's npm scope (@verygoodplugins)

registry namespace io.github.verygoodplugins is GitHub-verified and matches the repo owner

03 · What Free Scout can do

Prose above is summarized from the project's README and registry record - no invented capabilities.

What you can build

With this server connected, an agent can fetch a FreeScout ticket with all its details and conversation threads, analyze a ticket to determine issue type, root cause, and suggested solutions, add an internal note to a ticket for team communication, and update ticket status and/or assignment.

Capability map

Tools grouped from the project's README - what Free Scout lets an agent do.

Freescout

8 tools - e.g. Fetch a FreeScout ticket with all its details and conversation threads.; Analyze a ticket to determine issue type, root cause, and suggested solutions.; Add an internal note to a ticket for team…

freescout_get_ticket · freescout_analyze_ticket · freescout_add_note · freescout_update_ticket · freescout_create_draft_reply · freescout_get_ticket_context…

Code

1 tool - e.g. code → code

Code

Latest releases

v3.0.1 · 2026-08-14

3.0.1 (2026-08-14) · resolve symlinked executable entry point

v3.0.0 · 2026-08-14

3.0.0 (2026-08-14) · modernize FreeScout for MCP 2026 (#78) · modernize FreeScout for MCP 2026

v2.1.1 · 2026-04-23

2.1.1 (2026-04-23) · use npm trusted publishing without token auth

04 · Who maintains Free Scout

MCP FreeScout is maintained by verygoodplugins. We track 8 MCP servers from verygoodplugins - 8 actively maintained, 230 combined GitHub stars, oldest repo from Aug 2025. Full record: all servers from verygoodplugins.

05 · Facts

repository: github.com/verygoodplugins/mcp-freescout
website: https://verygoodplugins.com/?utm_source=mcp-registry
category: developer tools - ranked #54 of 139 actively-maintained developer tools servers as of 2026-08-25.
release cadence: 2 releases in the last 90 days (latest 2026-08-14)
registry: io.github.verygoodplugins/mcp-freescout (active, first published 2026-01-05 · 4 versions)
packages: npm:@verygoodplugins/mcp-freescout

06 · Free Scout FAQ

Is Free Scout still maintained?

Yes - as of 2026-08-25, its last commit was 2026-08-14 and it shipped 2 releases in the last 90 days. We re-verify nightly.

What can Free Scout do?

How do I install Free Scout?

Run `npx -y @verygoodplugins/mcp-freescout`. The README documents 3 environment variables (FREESCOUT_URL, FREESCOUT_API_KEY, FREESCOUT_DEFAULT_USER_ID) to set first. Set FREESCOUT_URL, FREESCOUT_API_KEY before connecting. FREESCOUT_DEFAULT_USER_ID is optional or environment-specific per the README. You can also paste the ready-made client config above.

Does Free Scout run locally?

Yes - it's a stdio server: it runs on your machine (via npx) with your user's permissions. Your data stays local unless the server itself calls external APIs.

07 · Alternatives to Free Scout

Alternatives to Free Scout

Maintained developer tools servers if Free Scout isn't the fit.

Pairs well with

Servers that cover what Free Scout doesn't - only shown when the pairing reason fits the companion.

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